Managed services
Activities
- Application management
- Network and infrastructure management
- Platform management
- Data purging and homogenization in application migration
- Support services and Help Desks
- Monitoring
- Administration
- Operation
- Security Integral Management (SGIS) and Security Operation Centers (SOC)
Functions
- System monitoring
- Administration of Databases and servers
- Incident management
- Design and execution of reports
Service modalities
- In situ
- Outsourcing
- Out tasking
- 7x24, 8x5, etc
